TERMS AND CONDITIONS

My terms and conditions are listed below - all the important things you need to know when placing an order on my site. I’ve tried to cover everything. However, please remember my studio is solely run by me; from making, glazing and firing to photography, packing and shipping - it’s all just me! I sometimes make mistakes and always appreciate your patience.

Please get in touch if you have any questions.

Privacy POLICY

This site (www.samuelsparrow.com) collects and uses personal information to provide and improve services. By using this site, you agree to these terms.

Information Collected: Personal details like your name, email, address, phone number, and purchase information are collected to process orders and improve your experience. Analytics data (e.g., IP address, browser type, site activity) is shared with Squarespace for website functionality and traffic analysis.

Marketing: You may receive emails, which you can unsubscribe from anytime.

Cookies: Cookies are used for analytics and functionality. You can accept or refuse cookies in your browser settings.

Third-party services (e.g., Squarespace, payment processors) only use your data to provide essential services. While I strive to protect your information, no online system is 100% secure.

External Links: Links to third-party websites are not covered by this policy.

Policy Updates: This Privacy Policy may change, and updates will be posted here.

Last Updated: December 2024.